📄Privacy Policy

This Privacy Policy applies to the Torq Application and all products and services offered by Torq Network.

Introduction

Welcome to Torq Network. Torq Network, operated by Torq Network, encompasses the website Torqnetwork.com and the Torq Network app (referred to as "Service" henceforth). This Privacy Policy governs your interaction with Torqnetwork.com and the Torq Network app, outlining how we collect, safeguard, and disclose information resulting from your use of our Service. By using the Service, you agree to the terms of this policy. Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

• Torq Network: Refers to the Torqnetwork.com website and the Torq Network app operated by Torq Network.

• Personal Data: Information about a living individual that can be identified from that data.

• Usage Data: Data collected automatically, either generated using the Service or from the Service infrastructure itself.

• Cookies: Small files stored on your device.

• Data Controller: Entity determining the purposes and manner of Personal Data processing.

• Data Processors: Entities processing data on behalf of the Data Controller.  Data Subject: Living individual who is the subject of Personal Data.

• User: Individual using our Service, corresponding to the Data Subject.

Information Collection and Use

We collect various types of information for improving and providing our Service.

Types of Data Collection

Personal Data

We may ask for personally identifiable information, including but not limited to:  Email address.

• Email address.

• First name and last name

• Phone number.

• Address details.

• Cookies and Usage Data

• KYC Verification Photo and Documentation

This information may be used to contact you and provide newsletters or other relevant communications. You can opt out of these communications at any time.

Usage Data

We collect data sent by your browser or device whenever you use our Service. This may include your IP address, browser type, pages visited, and other diagnostic data.

Location Data

With your permission, we may collect and store information about your location to provide and improve our Service.

Tracking Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can adjust your browser settings to refuse cookies, but this may limit some functionalities of the Service.

Use of Data

Torq Network Labs Limited uses collected data for various purposes, including providing and maintaining the Service, customer support, analysis for service improvement, and more.

Retention of Data

We retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, complying with legal obligations.

Transfer of Data

Your information, including Personal Data, may be transferred to, and maintained on computers outside your jurisdiction. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

We do not disclose Personal Data, except in certain circumstances such as law enforcement requests or business transactions. We may share information with subsidiaries, affiliates, or with your consent.

Security of Data

While we employ commercially acceptable measures to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Union (EU) and European Economic Area (EEA), you have specific rights regarding your

personal data: Right to Access, Update, or Delete Information: You have the right to access, update, or request deletion of the personal information we hold about you.

Right of Rectification: You can request rectification of inaccurate or incomplete personal information.

Right to Object: You have the right to object to the processing of your personal data by us.

Right of Restriction: You can request that we restrict the processing of your personal information.

Right to Data Portability: You have the right to receive a copy of your personal data in a structured, machine-readable format.

Right to Withdraw Consent: You have the right to withdraw your consent for the processing of your personal information at any time.

Please note, we may request verification of your identity before responding to such requests. However, certain data may be necessary for us to provide the Service, and if you choose to exercise these rights, it may affect our ability to provide the Service to you.

You also have the right to lodge a complaint with the Data Protection Authority regarding our collection and use of your Personal Data.

Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

The California Privacy Protection Act (CalOPPA) mandates specific rights for California residents:

Anonymous Site Visits: Users can visit our site anonymously.

Privacy Policy Accessibility: Our Privacy Policy link includes the word "Privacy" and is easily accessible on the home page of our website.

Notification of Policy Changes: Users will be notified of any privacy policy changes on our Privacy Policy Page.

Ability to Change Personal Information: Users can change their personal information by emailing us at [e-mail]

Additionally, we honor "Do Not Track" signals and provide an option to enable or disable tracking through browser settings.

Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

Under the California Consumer Privacy Act (CCPA), if you are a California resident, you have certain rights regarding your personal information:

Right to Know: You have the right to know what personal information we collect, including the categories of personal information and sources of collection.

Right to Delete: You can request deletion of your personal information.

Right to Opt-Out of Sale: We do not sell your personal information, but you have the right to opt-out of any potential sale of your personal information.

If you exercise your CCPA rights, it may impact your experience with us, but we will not discriminate against you for exercising your rights. To exercise your CCPA rights, please contact us [e-mail]

Torq Network Providers

We may engage third-party companies to facilitate our Service or provide services on our behalf. These providers may have access to Personal Data solely to perform tasks as instructed by us and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party service providers to monitor and analyze the use of our Service for optimization and improvement purposes.

CI/CD Tools

We may use third-party services to automate the development process of our Service, ensuring efficient delivery and deployment.

Behavioral Remarketing

We may use remarketing services to advertise on third-party websites to you after you visit our Service. Cookies may be used to serve relevant ads based on past visits to our Service.

Links to Other Sites

Our Service may contain links to third-party sites not operated by us. We recommend reviewing the privacy policies of those sites, as we have no control over and assume no responsibility for their content or practices.

Children’s Privacy

Our Service is not intended for use by children under the age of 16. If we become aware of any Personal Data collected from children without parental consent, we take steps to remove such information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be effective upon posting the updated Privacy Policy on this page. We will notify you via email or a prominent notice on our Service before the changes take effect.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [e-mail]